Romana Viol

Romana Viol is a data product owner at Arsenal F.C., with experience in roles such as Data & Insight Lead and Senior Insight Analyst since June 2015. Responsibilities include coordinating campaigns, analyzing data, producing reporting, and managing customer data flow across CRM systems. Prior to Arsenal, Romana held the position of Client Satisfaction Analyst at IBM, where achievements included launching a global dashboard, guiding a team of analysts, and automating over 300 deliverables. Earlier career experiences involve internships in marketing and public relations at Ernst & Young and human resources at Generali. Romana holds a Master's Degree in Strategic Management and a Bachelor's Degree in Organizational Management from Comenius University in Bratislava.