Sharon Schmucker

Sharon Schmucker is an experienced Call Center Manager at Ascensus since May 2018, specializing in 529 Government Savings. Previously, Sharon served as a Member Service Center Supervisor at AAA Arizona, where responsibilities included launching a new inbound call center and conducting candidate interviews. At Synchronoss Technologies, Inc., Sharon held the role of Operations Supervisor, overseeing a substantial staff and mentoring management team members. Sharon's earlier experience at CitiMortgage included roles as Operations Manager, Unit Manager for Sears Collections, and Risk Control Self Assessment Coordinator, focusing on operational leadership and quality assurance. Additionally, Sharon has a background as a Reservations Service Manager at American Airlines, where coaching and employee development were key responsibilities. Educationally, Sharon earned a Bachelor of Science in Business Management from the University of Phoenix.