Customer Support and Success
About
The Customer Support and Success team at Aspire is dedicated to ensuring the satisfaction and success of both brands and influencers using the platform. This team handles inquiries and resolves issues through their Support Manager and Customer Support Representatives, while the Brand & Creator Support specialists focus on maintaining positive relationships with platform users. The Customer Success Managers and Team Lead work closely with clients to optimize their influencer marketing strategies, helping them achieve their business goals and maximize the benefits of the Aspire platform. The Head of Customer Success oversees these efforts, ensuring seamless coordination and excellence in customer service.