Jamie Mullen

Jamie Mullen is a seasoned Business System Analyst at Associated British Ports since January 2020, specializing in project transition management, business needs analysis, requirement elicitation, and stakeholder engagement. Prior experience includes roles as an Application Support Analyst and Application Specialist at Kier Group, where Jamie supported various applications and managed ITSM systems. Jamie's career also encompasses leadership positions and technical support functions at CompuCom, Canada Post, Scientia Ltd, Dezrez, and RMIT University, demonstrating a strong background in service management, incident resolution, and data reporting across multiple industries.