Geovani Tiziani de Jesus is an experienced professional in Customer Relationship Management, currently serving at Assurant since May 2015 in various roles, including Especialista Implantações/Projetos and Analista Sênior Implantação. Responsibilities include managing project deliveries, conducting system tests, facilitating communication between departments, and ensuring successful implementation processes. Previous experience includes working at Marsh as an Analista de Processos e Implantação, contributing to process specifications and testing plans, and at Reigado Extrusão de Alumínio as an Analista de Processos, focusing on ERP resource planning and database management. Geovani holds an MBA in Business Management from Universidade Sant'Anna and a Bachelor's degree in Computer Science from Universidade Santa Cecília, complemented by a technical course in Information Technology from Senai Hessel Horacio Cherkasky.