Eraldo B. Santos serves as the Head de Negócios at Ateliê de Software since March 2016, overseeing business analysis, team facilitation, and project management for startups, medium, and large enterprises. With a strong focus on agile methodologies such as Scrum, Lean Kanban, and Lean Thinking, Eraldo drives product discovery, backlog management, and continuous improvement processes. Additionally, Eraldo is involved in commercial activities, marketing strategy development, and serves as a Scrum Master. At Webgoal, active since 2018 as a Digital Products Specialist, Eraldo co-creates innovative digital products and mediates complex problem-solving experiments. Prior consulting roles at Gestão Fiscal and Avance Sistemas & Consultoria involved delivering training on tax technologies, consulting on business management, and enhancing client experiences. Eraldo holds degrees in Ciências Contábeis and Gestão da Tecnologia da Informação.
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