Franziska Bec is an experienced professional with a strong background in commercial operations and marketing across various sectors. Currently serving as Head of Customer Operations at Coloplast since June 2022, Franziska oversees global commercial processes within the Consumer and Healthcare Professional segments, focusing on process creation and improvement. Previously, as Director of New Business Introductions at Oticon, Franziska managed the commercial direction for fitting software and customer interactions, ensuring market alignment. Earlier roles include Senior Manager of Commercial Operations at Coloplast, Director of Field Marketing at Agilent Technologies, and various positions at Dako and Siemens, where expertise in launching and marketing products was demonstrated. Franziska holds an MSc in Business Administration from Copenhagen Business School and a BA from The Berlin School of Economics and Law, complemented by vocational training in industrial clerking.
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