Adrena Thomas is an accomplished project manager and CEO with extensive experience in corporate training, human resources, and sales support. Currently serving as a Project Manager at AT&T / KALA Sourcing since August 2020, Adrena plays a vital role in promoting agile practices within teams. As the CEO of Alternative Training Solutions since January 2009, innovative and engaging training techniques have been implemented to enhance company morale and improve customer satisfaction. Adrena's prior roles at AT&T include HR Consultant and Senior Training Manager, with a focus on client support and training development. Additionally, Adrena has a solid foundation in customer service from a tenure at Pacific Bell Communications. Educational credentials include a Bachelor's degree in Psychology and Criminal Justice from Ashford University and certification as a Scrum Master from Scrum Alliance.