Caroline Flanagan

Caroline Flanagan is a seasoned professional with over 25 years of experience in the travel industry, currently serving as the Corporate Traveller People & Culture Leader and Customer Engagement Leader at Corporate Traveller Australia since July 2020. Caroline has a strong background in customer engagement, having developed and implemented customer strategies. Previous roles include Corporate Sales Specialist at Flight Centre Travel Group, Business Development Manager at FCm Travel Solutions, and Team Leader at Flight Centre. Caroline began their career as a Travel Manager at Qantas. Academically, Caroline holds a Cert IV in Business Administration and Management from Flight Centre Business School and a Cert IV in Workforce Development and Training from Quadtree.