Jess Piperson is a Customer Security Executive at Auto Trader UK, having joined the company in April 2024. Prior to this, Jess served as an Underwriter and Service Delivery Specialist at Klarna, focusing on merchant underwriting, onboarding, and managing distribution relationships within the UK and Ireland. Jess gained experience as a Customer Relations Coordinator at Johnson Controls, where investigation and resolution of customer complaints was a key responsibility. Earlier roles include Supervisor and Sales Assistant at Vans, where Jess honed skills in customer service and team management. Jess holds an MSc in Forensic Psychology and a BSc in Psychology from The Manchester Metropolitan University.
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