Alexsandra Amorim

Alexsandra Amorim is an experienced professional in product management and customer service, currently serving as Gerente de Produtos - Transporte and Gerente de Atendimento ao Cliente at AUTOPASS S/A since September 2019. Previously, Alexsandra held various managerial roles, including Gerente da Central de Relacionamento at Hilti, overseeing a large team focused on customer interactions, and Gerente de Qualidade de Call Center at Qualicorp, managing quality assurance for internal and outsourced call centers. At TIVIT, the role of Gerente Geral de Planejamento e Tráfego involved managing extensive planning operations, while at Telefonica, responsibilities included client retention strategies. Alexsandra began the career at Redecard as Coordenadora de Planejamento e Controle Operacional, supervising operations of a high-volume customer service center. Academically, Alexsandra holds an MBA in Gestão Estratégica e Econômica de Mercado from FGV and a graduate degree in Business Administration from FMU.