Paulo Ramos

Paulo Ramos is a seasoned consultant at Avanade since December 2023, following extensive experience as a Product Manager for Identity and Access Management (IAM) at Grupo Ageas Portugal from October 2017 to November 2024. In this role, Paulo defined and executed the IAM product roadmap while collaborating with engineering and design teams. Key responsibilities included product strategy development, overseeing Help Desk operations as a Deputy Service Manager, and managing technical support teams. Previous roles include Computer Technician at AXA and IT Operations and Service Management at Manchete, alongside solid academic credentials, comprising a Master's degree in Applied Management from INDEG-ISCTE and a Bachelor's degree in Computer Science from ISTEC.