McCoy Smith

McCoy Smith has extensive experience in customer success and partner enablement, currently serving as the Director of Customer Success at Avolve Software since February 2024. Prior roles include Director of Partner Enablement & Operations at First Orion and Sr. Partner Success Manager at NICE inContact. McCoy's background also encompasses significant leadership positions at Motorola Solutions, overseeing customer success strategies, and directing client services at Spillman Technologies, where management of a large client services team was key. Previous experience includes technical project management at HealthEquity and various roles at Spillman Technologies, including Account Manager and Systems Engineer. McCoy holds a Bachelor’s degree in Information Security Systems/Networking from ITT Technical Institute.