Mark Green is an experienced IT professional with a diverse background in technical support roles, currently serving as Team Lead at Awareness Software Limited since May 2016. Mark has overseen support for over 100 UK and international companies, managing extensive IT infrastructure, including 5000+ workstations and 500+ servers. Prior to this role, Mark held senior technical support positions at ITP Group and served in various analytical and managerial roles at Co-op and P.Williams Chemists Limited. With a Diploma in Computing from The University of Manchester, Mark combines extensive technical expertise with a strong commitment to delivering high-quality service and resolving customer issues effectively.