Customer Service Management

About

The Customer Service Management team at AXA Health ensures that clients receive timely and efficient support, addressing their healthcare needs and inquiries. This team coordinates the efforts of Contact Centre Managers, Customer Service Managers, and Relations Managers to handle claims, manage client relationships, resolve issues, and oversee risk and delegated authority. By fostering strong communication and delivering exceptional service, they enhance client satisfaction and reinforce AXA Health’s commitment to wellbeing.