Terrence Smith

Terrence Smith is a Technical Account Manager at Axon, a position held since November 2024. Prior experience includes serving as a Customer Support Engineer at Mason from October 2021 to August 2024, where Terrence was the primary contact for support inquiries and managed the technical onboarding process for new prospects. Earlier roles include Technical Support Engineer I at Samsara, where troubleshooting and customer communication were key responsibilities, and Technical Support Representative at DEXIS, focusing on complex support inquiries. Additional experience includes in-store shopping at Instacart and technical support for electronics at GENCO, A FedEx Company. Terrence holds a Bachelor of Applied Science in Information Systems and Security from the University of Phoenix, along with an Associate of Science in Computer Electronics & Engineering Technology from ITT Technical Institute.