Andrew Klein

Andrew Klein is currently the Head of Growth at Azion Technologies. Andrew has held this position since February 2021. Prior to that, they were the Head of Growth at Azion from December 2020 to January 2019. Before Azion, Klein was the Manager of Growth Strategy at Datadog from January 2019 to December 2020. In that role, they led a team of associates who built and systematized go-to-market capabilities connecting product with sales, marketing, and customer success to drive customer acquisition, onboarding, engagement and retention. Andrew also established cross-functional OKRs and measured org-wide performance. Some of their accomplishments include building a global Enterprise customer success practice that reduced product adoption time by 25%, improved customer retention by 10% and accelerated ARR recognition by $40M. Andrew also helped sales increase productivity by 50% by giving sellers and their leaders the analytical tools they needed to be successful while adding 450+ sales employees globally. In addition, they operationalized a global partner strategy covering partner sales, marketing, program incentives, recruitment, enablement and activation which resulted in the team growing from 0 to 18 contributors in 12 months while channel revenue grew 200%. Finally, they conducted market and customer research, analyzed sales and product data and recommended product, pricing and packaging enhancements to capture opportunities in the $2.5tn internet-of-things market.

Andrew Klein has a Master of Business Administration from Duke University - The Fuqua School of Business, a Bachelor's of Science in Economics from The George Washington University, and a Certification from Reforge in Retention and Engagement. Andrew also has Certification from Coursera Course Certificates in Managing Big Data with MySQL & Teradata.

They are on a team with Marcelo Messa - Customer Success Director, Hugo Bernardo - Marketing Director. Andrew Klein reports to Fabiano Fração, CRO.