Fabiola Chang is a skilled UX/UI Designer at Bancoagrícola since November 2021, specializing in understanding user needs to enhance overall user experience. Fabiola has expertise in conducting user research, collaborating with product owners, developing high-fidelity prototypes, and addressing UX issues based on user feedback. In addition to design work, Fabiola served as a UX-UI Fundamentals instructor at Escuela de Comunicación Mónica Herrera, teaching strategic design and integrated communication students. Previous roles include Digital & Social Media Coordinator at Ternova and External Communications Coordinator at Icon Creativos, along with collaborative positions in production and community management. Fabiola holds a Master’s degree in UX/UI Web Design from ESdesign Escuela Superior de Diseño de Barcelona and a Master’s degree in Digital Marketing from YPO Digital Campus, complemented by a Bachelor's degree in Strategic Design from Escuela Mónica Herrera.