Mirian Pinheiro has extensive experience in customer service roles within the banking and telecommunications sectors. Currently serving as an Analyst Jr in Customer Services at Banco Next since October 2021, Mirian previously worked at Itaú Unibanco from July 2007 to February 2021 as an Agente de atendimento e solução, providing comprehensive customer support and handling various banking services. Prior experience includes roles as a telemarketing operator at Contax S.A. and Parceira Recursos Humanos – Serviços Temporários Eireli, as well as an attendant at Restco comercio de Alimentos LTDA. Mirian holds a degree in Gestão de Recursos Humanos from Anhanguera Educacional, completed between 2011 and 2012.
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