Kaleung Lam

Kaleung Lam is a skilled consultant at Reed Talent Solutions, focusing on government loans for the Department for Business, Energy & Industrial Strategy since December 2021. Previously, Kaleung held various roles at Banco Santander (Geoban), including Quality Assurance and Team Manager, where responsibilities encompassed implementing workflows, conducting oversight checks, and enhancing overall quality metrics. With a strong foundation in complaint investigations from a QA PPI role at Momenta project Glasgow and experience as a Quality Assurance Analyst at Banco Santander, Kaleung has consistently demonstrated expertise in managing quality assurance processes and achieving operational targets. Kaleung holds a Bachelor's Degree in Public Service Management from Northumbria University and completed GCSE/A Levels at Wolsingham School & Community College.