Media Talesh

Media Talesh, MBA, serves as the Head of Customer Care at Bank-Verlag GmbH since October 2024, bringing a robust background in customer success and operations management. Previously, Media held the position of Head of Customer Success at Ausbildung.de, leading three teams with over 20 professionals to optimize B2B customer benefits. Media's experience includes roles such as Head of Partner Management at Freachly GmbH, where strategic customer support was enhanced for a SaaS platform, and various consulting opportunities for start-ups in diverse industries. An accomplished operations manager with a history of improving productivity and driving revenue growth, Media holds an MBA from Johnson & Wales University and has an extensive career in business development and hospitality management across multiple markets in Europe and the U.S.