Caroline Walsh is the former vice president of professional services and customer success at Catalant Technologies, a Boston-based software company whose technology and programs enable enterprises to get mission-critical work done faster. During her tenure at Catalant, Caroline built out the company’s customer delivery function and team, responsible for implementing Catalant’s software solution and ensuring that customers recognize maximum value through use of the technology. She previously served as a consultant and case team leader at Parthenon-EY, a strategy consultancy.
Caroline began her career in the nonprofit sector with The Boston Foundation, where she served on the leadership team for the foundation’s StreetSafe Boston initiative, a five-year effort to reduce citywide violence through a focus on 20 of Boston’s most violent gangs. As StreetSafe knowledge and impact manager, Caroline led design and implementation of systems to capture programmatic data to help assess the effort’s impact and inform decisions on program strategy and operations.
Caroline has served on the board of the Trinity Boston Foundation and as a volunteer with Minds Matter of Boston, a college access organization. At Minds Matter, she served as volunteer director of grants and strategy, and as a mentor for three years.
Caroline earned a bachelor’s degree from Harvard University and an MBA from the Stanford Graduate School of Business.