Amanda Ero

Amanda Ero is a dedicated professional with extensive experience in customer success and project management across various industries. Currently serving as Member Experience Lead at Begin, Amanda orchestrates collaborations to enhance resolution processes and improve customer satisfaction. Previous roles include Student Fellow in Customer Success at DireksyonTM, where training in customer journey management and engagement tactics was completed, and Assistant Project Manager at Texas Woman's University, overseeing a team and driving social media engagement. Amanda's diverse background also encompasses sales and operations at Eataly, customer relations at Texas State University, and educational roles at First United Methodist Church Day School. Currently pursuing a Nanodegree in Business Analytics from Udacity, Amanda holds a BFA in Theatre Performance & Production from Texas State University.