Manoj Bhatia

Manoj Bhatia is a seasoned professional with extensive experience in telecom, customer experience (CX), and artificial intelligence (AI). Currently serving as Sr. Director Analyst at Gartner, Manoj focuses on advising enterprises and communication technology providers on leveraging cloud communications for positive business outcomes, digital transformation, and competitive strategies. Previously, Manoj held leadership roles in strategic alliances and business development at companies such as Behavioral Signals, Sameh Consulting, Acqueon, Verizon, and Cisco. Manoj's expertise spans channel sales, product commercialization, and strategic partnerships, with a proven track record in driving growth and innovation in various sectors. Manoj holds an MBA from UNC Kenan-Flagler Business School and a Bachelor's degree in Electrical Engineering from Motilal Nehru National Institute of Technology.