Nikhil Shanbhag

Nikhil Shanbhag is an experienced professional in customer support and relationship management, currently serving as an Artist Support Specialist at Believe since September 2022. Nikhil previously held the position of Senior Customer Support Agent at MX Player, where key responsibilities included resolving customer complaints and ensuring accurate information delivery. Prior experience includes roles as a Customer Support Associate at HGS, where Nikhil focused on engaging customers and meeting team goals, and as a Customer Relationship Manager at Anand Rathi Shares and Stock Brokers Ltd, which involved client engagement and investment presentations. Nikhil began the career as a Marketing Executive at Sagar Holidays and Resorts, managing marketing campaigns and partnerships with travel agencies. Nikhil holds a Master's degree in Commerce from the University of Mumbai and a Bachelor's degree in Management Studies from Chetana College, Bandra East.