Rachel Rafanan

Rachel Rafanan is an experienced IT professional currently serving as the IT Solutions Delivery Director for Corporate Systems at Belk since September 2012. Prior experience includes positions at Family Dollar as the IT Solutions Delivery Manager and IT HR & Payroll Solutions Delivery Manager/Project Manager, where responsibilities encompassed managing customer relationships, overseeing IT systems efficiency, and leading project teams. Earlier roles include Sr. Business Analyst and Oracle Applications Administrator, both focusing on technical solutions for HR and Payroll processes. Rachel began a career in software engineering at NCR, contributing to Oracle ERP implementations. Educational qualifications include a Master’s degree in Decision and Information Sciences and a Bachelor’s degree in Sociology from the University of Florida.