Faisal al Azem

Faisal Al Azem, P.Eng., MASc. is a seasoned data science professional with extensive experience in the telecommunications industry. Currently serving as Senior Manager of Data Science at Bell since May 2022, Faisal leads a team focused on developing AI products to optimize call center operations. Prior to this role, Faisal was the Manager of Analytics at Rogers Communications, overseeing analytics for Agile Marketing squads, and held various positions at Bell and TELUS, specializing in advanced analytics, behavioral modeling, and network performance optimization. Faisal possesses strong educational credentials, including a Professional Development Certificate in Data Science and Machine Learning from McGill University and a Master of Applied Science from Polytechnique Montréal, alongside a Bachelor’s degree in Electrical Engineering from McGill University. Faisal has contributed to the field through various research and publications.