Maria Ferranti

Maria Ferranti is an accomplished professional with extensive experience in customer care and technical support. As Vice President of Technical Support & Back Office at Bell, Maria has played a critical role in enhancing service quality and operational efficiency. Prior experience includes serving as Director of Customer Care at Virgin Mobile Canada, where Maria led initiatives to improve customer satisfaction. Additionally, Maria held the position of Call Centre Manager at TeleSpectrum Canada, overseeing day-to-day operations and team performance.