Christiana E. is an accomplished professional with extensive experience in customer service and technical support roles, currently serving as a CIA Senior Agent at Best Buy since September 2021, where responsibilities include training and coaching Geek Squad agents. Previous positions include Consultation Agent and Sales Advisor at Best Buy, as well as a Master Barista at Target, where Christiana enhanced customer experiences. Christiana's earlier experience encompasses roles as a Media professional at Twitch, Caregiver at Helpful Hands Home Care Co, Nanny for a local family, Patient Care Assistant at Mercy Health, Retail Associate at Ghirardelli Chocolate Company, and Hostess at The Kirby House. Christiana holds a Bachelor of Business Administration in Human Resources Management from Grand Valley State University and has pursued a Bachelor of Science in Nursing from the University of Michigan.
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