Delphine Rhodes

Delphine Rhodes is an experienced professional in customer relations and management, currently serving as a member of the Agora des Directeurs Expérience Client at Agora Managers Groupe since June 2024. With a longstanding career at Best Western France, Delphine has held multiple roles, including Directrice Relations Clients et Services Hôtels, where responsibilities include managing hotel and client inquiries and improving procedures and tools. Previous positions at Best Western encompassed managing client complaints and supporting 300 hotels across France. Delphine is also an active member of the AMARC network, advocating for enhanced client relationships. Prior experience includes roles focused on client relations at NOMADE AVENTURE and Comptoir des Voyages, along with a marketing position at K.R Associates. Educational credentials include a Bachelor's degree in Management from the University of International Business and Economics and NEOMA Business School, specializing in international business, marketing, and communication.