Tanja Thoma-Bichler

Tanja Thoma-Bichler is a seasoned professional with extensive experience in customer care and product management. Currently serving as the Head of Customer Care and Teamlead for Customer Success at betterview since August 2023, Tanja has previously held significant roles at bexio from January 2015 to August 2023, where responsibilities included customer support management, team leadership, and interdepartmental training. Tanja also contributed to the success of COFFEE CONNECTION and ricardo.ch AG in various managerial and project roles, leveraging skills in marketing, project planning, and stakeholder communication. Tanja holds a leadership certificate and is a Certified Scrum Product Owner, with an educational background in marketing.