Joeand Phrakonkham

Joeand Phrakonkham is a Customer Success Specialist currently at Betty since September 2024, with a strong background in customer operations and performance consulting. Prior roles include Customer Operations Coordinator at InfoSec Global and Operations Coordinator in Critical Care Operations at Tonal, where responsibilities involved enhancing team productivity and managing customer care processes. Joeand has also contributed to customer service excellence at CIBC in various capacities, including Coordinator for Performance Consulting and Customer Service Specialist, focusing on financial solutions and performance analysis. Additional experience includes sales roles at Holt Renfrew and Aritzia, alongside a Human Resources Assistant position at the Sheraton Centre Toronto Hotel. Joeand holds a Graduate Certificate in Human Resources Management from George Brown College and a Bachelor of Arts in Humanities from York University.