Erik Rocha is a skilled professional with a strong background in Microsoft 365 administration and technical support. Currently serving as a Consultor Microsoft 365 at BHS since July 2018, Erik has extensive experience in security policy management, technical troubleshooting, and user support across various channels. Prior to this role, Erik worked at Matrix Corporation from June 2016 to February 2018 in a Service Desk position, providing first-level technical support and problem resolution assistance. Erik holds a degree in Redes de Computadores from Estácio, as well as a Técnico em Administração from Senac Brasil and industrial apprenticeship experience from SENAI Belo Horizonte.
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