Loreen Cherono

Loreen Cherono, MSc., serves as the Customer Service Manager at BIC East Africa Ltd. since December 2018, where responsibilities include establishing procedures, standards, and administrative activities to ensure accurate order entry, efficient shipment tracking, and timely product delivery, achieving a service level of 97%. Prior to this role, Loreen worked as a Demand and Supply Planner at Beiersdorf, facilitating business planning and logistics coordination while supporting the Nigeria affiliate. Earlier experience includes roles in procurement and inventory management at the National Environment Management Authority and the Anti Counterfeit Agency. Loreen holds a Master’s Degree in Procurement and Logistics from Jomo Kenyatta University of Agriculture and Technology and a Bachelor’s Degree in Procurement and Logistics from Daystar University.