Suzanne Major

Suzanne Major is a seasoned professional with extensive experience in project management, marketing, and customer service. Currently serving as Customer Service Lead at BIC since February 2019, Suzanne excels in managing incoming orders and analyzing performance metrics for improvement. Previous roles include Lighter/Stationery Project Manager at BIC, Marketing/Social Media Consultant at SM Consulting, and Founder/CEO of Treasured Time, Inc., where significant funding was raised to support families dealing with life-threatening illnesses. Additional experience encompasses project marketing at Prudential Financial, marketing optimization at Anthem Blue Cross, and project management at MNA Creative. Suzanne holds a Bachelor of Science in Business Administration and Management from Colorado Technical University, along with a Project Management Certification and a strong foundational education in business from SUNY Buffalo State.