Rohil Ahmed

Head – CS Product & Technology at BigBasket

Rohil Ahmed has extensive experience in customer service and technology, currently serving as the Head of Customer Service Product & Technology at bigbasket.com since October 2010. Prior to this role, Rohil Ahmed worked at Bharti Airtel Limited as a Customer Relationship Officer from October 2008 to August 2010. This experience has equipped Rohil Ahmed with a strong background in managing customer service operations and enhancing service delivery through technological innovations.

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