Ali Malik

Ali Malik is an experienced professional in the insurance and customer service sectors, currently serving as Managing Partner at Billyard Insurance Group Inc. since May 2018. Prior to this role, Ali held positions including Manager Customer Experience at CAA Club Group of companies, where responsibilities included overseeing operational management of insurance agents, developing strategic initiatives for growth, and managing service quality. Ali's career also includes roles in business development at Allstate Canada, Manager Performance Excellence at Touchstone Communications, and Customer Experience Manager at Shop Direct. Earlier experience includes a supervisory role in underwriting training at Bank of America and work as a stock broker at Taurus Securities. Ali holds an M.B.A. and a B.Sc (Hons) in Management Sciences from Liverpool John Moores University.