Ronízia Moura

Ronízia Moura is an accomplished executive with extensive experience in customer engagement and digital transformation within the pharmaceutical industry. Currently serving as the Executive Director and Global Head of Customer Engagement at Biogen, Ronízia leads initiatives that enhance customer experience and operational excellence. Previously, in a leadership role at Roche, Ronízia managed significant customer experience programs and digital transformation projects across multiple regions, overseeing large cross-functional teams and driving innovations that integrated advanced technologies and customer insights. Additionally, Ronízia possesses a strong educational background, holding multiple advanced degrees in Internet and Technology, Information Technology, and Project Management.