Heike Schuster-James

Heike Schuster-James is a seasoned professional with extensive experience in partnership development and project management, currently serving as the Head of Partnership Development at Birmingham City University since January 2017. In this role, Heike is instrumental in fostering relationships with various sectors to enhance research, innovation, and student employability. Previously, at Birmingham City Council, Heike held the position of Business and Programme Manager, effectively developing the city's Smart Cities strategy and managing European projects. Additionally, experience includes leadership in a major change initiative as the Head of the Council Operating Model Sub-Programme and operations management in the digital sector. Heike's educational qualifications include a Bachelor of Science in Librarianship from the University of Applied Sciences Hamburg and certifications in project management and leadership in higher education.