Christie Allen

Christie Allen (Windholz) currently serves as a Provider Solutions Consultant Senior at Blue Cross and Blue Shield of Kansas City, a position held since April 2005, where accountability includes managing key provider relationships and addressing claims issues. Prior roles at the same organization include Operations Supervisor, responsible for resolving escalated customer inquiries and launching a Concierge Customer Service program, and Learning Facilitator, which involved developing training tools and evaluating educational materials. Earlier experience at KAMMCO/Medical Service Corporation as a Billing Office Representative laid the groundwork for a career focused on customer service and provider support. Christie Allen (Windholz) holds educational credentials from North Central KS Technical College and Fort Hays State University.