Tyran McMiller is a seasoned professional with extensive experience in customer service and sales, currently serving as a Customer Solutions & Performance Analyst at Blue Cross and Blue Shield of North Carolina since July 2014. Previous roles include Subject Matter Expert and Customer Service Professional within the same company. Tyran’s background includes positions as a Full-Time Sales Associate at DTLR, where exemplary customer service was demonstrated with secret shop scores of 94%, 100%, and 100%, and as an Assistant Manager at Jimmy Johns Gourmet, managing staff while achieving high sales and maintaining low labor costs. Early experience includes roles as a Conference Assistant at UNC Charlotte Housing & Residence Life and an Inventory Specialist/Computer Dept. Sales Associate at Best Buy. Tyran holds a Bachelor of Science degree in Software Information Systems from the University of North Carolina at Charlotte.
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