Jenna Ness

Jenna Ness, MBA, MA, LPCC, currently serves as the Director of Utilization Management at Blue Cross and Blue Shield of Minnesota, a position held since December 2024. Prior experience includes roles such as Clinical Operations and Compliance Senior Manager at UCare, where responsibilities encompassed regulatory compliance, operational readiness, and performance monitoring, and Director of Utilization Review and Access at Meridian Behavioral Health, focusing on operational strategy and quality improvement. Jenna has also held positions at Beacon Health Options, Cigna, Team Eap Inc, and Fraser School, encompassing clinical management, case management, and therapeutic training. Educational qualifications include an MBA in Health Care Administration and a Master of Arts in Counseling from Saint Mary's University of Minnesota, along with a Bachelor of Science in Psychology from Minnesota State University, Mankato.