Here’s our ten-second elevator pitch: we provide affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.

 

If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:

*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)
*Founded in 1994
*800+ employees in two centers (both in Canada)
*Privately-owned
*Offering PCI-compliant solutions
*Minimum program size: 20 FTE
*Languages supported for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.

Call Center

Blue Ocean Contact Centers

Andrew O'Brien

Lori Hunter

Sean Miller

John Doane

Kimberly Campbell

Susan Preiss

The Leadership Team at Blue Ocean Contact Centers is responsible for steering the company's strategic direction and ensuring the delivery of high-quality contact center solutions. This team coordinates operations, sales, marketing, client services, and technology initiatives, fostering a culture of excellence and efficiency. By combining their expertise, they drive business growth while maintaining a strong focus on enhancing customer experience through tailored service offerings.

Leadership Team

Operations and Program Management

Client Management

Leadership Team

About

Team members

Other teams at Blue Ocean Contact Centers

Operations and Program Management

Client Management