Russell White

Russell White is an experienced professional in customer service transformation and operations management, currently serving as the Customer Service Transformation Lead at Bluecrest Wellness since April 2022, where responsibilities include leading innovation in technical services and strategic communications. Previously, Russell held roles such as Commercial Analyst at Bluecrest Wellness, Assistant Director at Be Wiser Insurance overseeing call center management, and Head of Operations at Media Tactics, achieving significant productivity increases and implementing process improvements. Russell's extensive background also includes experience as Dialler & MI Manager and Senior Dialler & MI Analyst at Teleperformance, focusing on data strategy and performance management. Educational achievements include various certifications and specialized training.