Laura Herrera is an experienced professional in logistics and customs brokerage, currently serving as an AOG Specialist in Emergency Response Operations at Bolloré since May 2019, while also holding the title of Customs Brokerage Rep III at UPS Supply Chain Solutions since August 2015. In the UPS role, Laura is responsible for managing confidential customer information, ensuring compliance with regulations, training teams, auditing shipment documents, and addressing documentation discrepancies. Prior experience includes roles at American Airlines Cargo as a Cargo Operations Manager and Cargo Specialist, demonstrating skills in leadership and customer service within the airline and aviation industry. Laura's educational background includes attendance at A Noble Prive School from 2013 to 2014.