Melanie Fischer

Melanie Fischer is an experienced professional with a strong background in customer support management and operational delivery. Currently serving as Senior Manager Customer Support at Quinyx since January 2019, Melanie leads strategic initiatives to enhance service quality and employee engagement. Previous roles at Klarna included Manager of Dispute Resolutions for the Danish, Finnish, and Norwegian markets, as well as acting Manager for Training and Quality across Europe. As a Quality Strategy Specialist, Melanie focused on improving global service standards. Earlier career experiences include roles at Oberhessische Presse as a Freelance Reporter and ZDF as an Editorial Assistant, complemented by academic credentials including a Master of Arts from The Philipp University of Marburg.