Malak Meliani

Relation Client // Transformation De La Relation Client at Bouygues Telecom

Malak Meliani possesses extensive experience in client relations and marketing within the telecommunications sector, currently holding the position of RELATION CLIENT at Bouygues Telecom since April 2012. Responsibilities include guiding clients through seamless service experiences and overseeing digital and community client relations, with a focus on enhancing digital engagement through various channels. Previous roles encompass leading B2C service development, product management for innovative services, and managing the product "Bbox." Malak's earlier career at Sagemcom involved project management for large accounts and technical-commercial engineering, while initial experiences at ARES provided a solid foundation in technical support for commercial activities. Malak Meliani holds an engineering degree in Telecommunications from ENSEIRB.

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