Carlos L. has extensive experience in customer service and account management, highlighted by roles such as Account Manager for Renovations Experts at Web.com, where revenue generation was achieved through effective communication with prospective customers. Previous positions include HRM Customer Service & Problem Resolution Representative for Abbvie at Northgate Arinso, where Carlos provided support within the Workday workforce management system, and Customer Service Representative roles at Ordertaking.com and Convergys, servicing clients in diverse sectors including insurance, medical, and finance. Additionally, Carlos has worked as a Language Interpreter/Translator for various state agencies and medical clients, specializing in Spanish and Portuguese. Educational background includes a diploma in Mainframe Computer Operations from the Computer Learning Center in Springfield, VA.
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