Shane Richardson

2nd Line Support Engineer at boxxe

Shane Richardson is an experienced technical support professional currently serving as a 1st Line Support Engineer at Total Computer Networks since April 2022, where responsibilities include assisting customers with technical issues related to Office 365, Azure, and both software and hardware support. Prior to this role, Shane worked at igus UK from July 2018 to April 2022, initially as an Assistant Database Administrator and then progressing to the role of Database Administrator. Additionally, Shane has experience in the hospitality industry, having worked as a Bartender at Frankie & Benny's from September 2011 to April 2019. Shane's education was completed at Tresham College.

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