Ritchie Hou

Ritchie Hou is an experienced professional in product management and analytics, currently serving as Head of Mobile in Product Management at Capital One since September 2012. Ritchie has led teams in customer acquisitions, focusing on optimizing product delivery in partnership with software engineers. Additional experience includes teaching product management at BrainStation and previous roles at companies like JD Irving, Suncor Energy, BMO Nesbitt Burns, Sanofi Pasteur, and John Fraser Secondary School, showcasing expertise in strategic analysis, performance metrics, and process improvement. Ritchie holds dual degrees in Mathematics (Statistics) and Business Administration (Marketing and Finance) from the University of Waterloo and Wilfrid Laurier University.